Contact us

If you would like to ask us a question or speak to a member of our Customer Services team, there are several options on how you can get in touch.

You can either give us a call on the telephone, our team are available at the end of the phone Monday to Friday between 9am and 5pm. You can also contact us by email. We aim to respond to customers questions on products promptly.

Units 8-10, Holmbush Industrial Estate
Midhurst, West Sussex
GU29 9HE

Tel: 01730 811811

[email protected]

Company No. 00565580
Vat Number. GB 211 5335 12
WEEE reg. WEE/BD0071UZ


We offer a minimum 2 year guarantee on all our products, but some have much longer guarantees as shown on the packaging/communications. The guarantee applies from the date of purchase for the lifetime of the original owner, whether a self-purchase or received as a gift. The guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product. When possible, defective products will be repaired or, if repair is not possible, replaced free of charge with a similar product, or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.